Customer reviews

We’re in the business of making friends and making a difference.

We’re not just here to sell cars. Sure, you’ll find an outstanding selection of used vehicles on our dealership lot, but that’s far from our only mission at Gravity Autos Chicago. To us, making friends means creating a welcoming environment and fostering a relationship where you don’t just become a customer, you become a friend.

Review from Steve Polanski
Steve Polanski
1/12/2026
I had a great experience here. I originally contacted the dealer through autotrader and was quickly set up with April. April helped me set up and buy my dream car. She was wonderful to deal with and went out of her way to help since i came from out of state. The dealership overall was wonderful. I'd highly recommend looking here if you can.
Review from Akino Johnson
Akino Johnson
1/12/2026
I traveled from Brooklyn, NY to Chicago to purchase my car, and I’m so glad I did. After going to several dealerships the process was getting frustrating. But at Gravity the service was excellent Don made the entire process smooth. Everything was explained upfront, so I knew exactly what to expect before arriving. They also picked me up from the airport and dropped me off, which was a huge plus. Overall, a great experience! Highly recommend
Review from Adam Elayyan
Adam Elayyan
1/10/2026
Had a great experience purchasing my first car. April took care of me and made sure everything went smoothly, Would highly recommend this dealer!
Review from A Alzok
A Alzok
1/10/2026
Naomi was awesome to work with. She made the whole process very easy and straight forward. Originally came to the dealership with my brother to look at a car for him and I ended up buying one myself.
Review from Abdullah Benelcaid
Abdullah Benelcaid
1/10/2026
Naomi was very helpful made sure I got a good deal and answered all me questions
Review from Roger Ibrahim
Roger Ibrahim
1/9/2026
April was amazing
Review from daniel white
daniel white
1/8/2026
Great atmosphere! The entire process was relaxed and easy. April did a great job walking me through various features and functions, Nebi helped me get exactly the deal I needed and Leo made the finances and warranty work for my budget. Great team and culture. Recommend!
Review from Eric Batulzii
Eric Batulzii
1/6/2026
John was friendly and straightforward. Good salesman
Review from Enerel B
Enerel B
1/6/2026
John very good salesman.
Review from Lorenzo Mays
Lorenzo Mays
1/5/2026
Great service. No haggling on price.
Review from Eric Soride
Eric Soride
1/5/2026
Simona is great to deal with. She’s thoughtful and courteous. Gravity Autos always has a great selection of luxury vehicles.
Review from Nick Nichols
Nick Nichols
1/5/2026
Great experience from start to finish, responsive and respected my request to spend as little time as possible at the dealer, a clean and frictionless experience.
Review from Angel Marquez
Angel Marquez
1/3/2026
Kayla made my sale very easy and seamless. Was very friendly and was willing to answer any questions I had.
Review from Errol Young
Errol Young
1/3/2026
Naomi was absolutely amazing to work with. After my daughter totaled her Mercedes, Naomi made what could have been a very stressful situation feel smooth and manageable. She was patient, kind, and incredibly knowledgeable, and she helped my daughter get into another Mercedes that was a perfect fit. Naomi communicated clearly and consistently throughout the entire process, which we truly appreciated. We couldn’t have asked for a better experience and highly recommend working with her.
Review from Tanroop Sandhu
Tanroop Sandhu
1/3/2026
Beyond helpful! Customer service was great helped me multiple times an were very quick to respond as well as guide me the right way in terms of what to purchase and made the numbers work for me. Big thank you to Kayla helped me out so much

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